Privacy Policy

Malina Casino respects the privacy of players and aims to handle personal information responsibly, transparently and securely. This Privacy Policy explains the types of information an online casino site may collect, why it is used, how it may be shared, how it is protected, and the choices available to players in Australia.

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About this Privacy Policy

This Privacy Policy applies to information handled when you visit or use the Malina Casino website, create or use an account, contact support, participate in games or promotions, make deposits or withdrawals, or otherwise interact with the service. It is intended to give players a clear general explanation of privacy practices. The information collected and the way it is used may depend on the services you use, your account status, your settings and the requirements that apply to online gambling services.

Quick links

Personal information means information that identifies you or could reasonably be linked to you. This may include information you provide directly, information created through your use of the website, and information received from service providers or other lawful sources. Malina Casino seeks to collect information that is relevant to operating the service and to avoid using it for purposes that are unrelated to those described in this policy.

By using the website, you should read this policy together with the applicable terms and other notices displayed on the site. Privacy information may be updated when services, technology or legal requirements change. The latest version published on the website is intended to describe the current general approach. If an important change affects how information is used, additional notice may be provided where appropriate.

Information we handle and why

The information handled by an online casino can vary according to the account activity involved. It may include the following categories:

Account details, such as your name, date of birth, username, password details, contact information and account preferences.
Verification documents and related information, such as documents or details used to confirm identity, age, eligibility, account ownership or the source of funds when checks are required.
Payment and transaction records, including deposits, withdrawals, wagers, gaming activity, balances, payment method details and records of relevant account communications.
Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, language settings, general location information and website activity.
Cookie and similar technology information, including information about pages visited, session activity, preferences and interactions with website features.
Communications and support information, including messages, enquiries, feedback, complaints and records needed to respond to a request.

This information may be used to create and administer your account, provide games and other requested services, process transactions, maintain account records and communicate with you about your account. It may also be used to understand how the website is used, improve performance, personalise settings where appropriate, investigate technical issues and provide customer support.

Verification information is used to confirm identity, age, eligibility and account ownership, and to help identify suspicious or unauthorised activity. Information may also be analysed for fraud prevention, security, responsible operation of the service and the detection of activity that may breach applicable terms or requirements. These checks help protect players, the website and the payment process.

Information may be used to meet legal and compliance obligations that apply to an online gambling service. This can include keeping suitable records, responding to lawful requests, supporting required checks, managing disputes, preventing misuse and demonstrating that relevant processes have been followed. Where you have agreed to receive marketing, your contact information may be used to send relevant messages. You can withdraw that consent at any time as described below.

Cookies, sharing and security

Cookies and similar technologies

Malina Casino may use cookies and similar technologies to keep the website working, remember settings, maintain sessions, support security, understand website performance and improve the user experience. Some cookies may be necessary for account or website functions, while others may help with analytics or preferences. The information collected through these technologies may be linked with other information when this is needed to operate the service.

You can manage or restrict cookies through your browser settings. Disabling or deleting cookies may affect how parts of the website work, including features that require a secure session or remembered preferences. Browser controls differ, so you should check the settings and help information for the browser or device you use.

Sharing information

Personal information may be shared where this is reasonably necessary to provide the service or meet an obligation. This may include sharing relevant information with payment and transaction providers, identity and verification services, fraud prevention providers, technology and hosting providers, customer support services, security providers, analytics providers and professional advisers. These providers should only receive information needed for their role and are expected to handle it appropriately.

Information may also be disclosed where required or permitted by law, to respond to a lawful request, protect the rights and safety of players or the service, investigate suspected fraud or misuse, enforce applicable terms, or support a business transfer or similar organisational change. Malina Casino does not intend to sell personal information as a separate commercial product. Information is shared for legitimate operational, security, legal or service-related purposes.

Security

Reasonable administrative, technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Access may be limited to people and providers who need information for an approved purpose. Security measures cannot guarantee that every online transmission or storage system will be completely secure, so players should also use a strong password, keep account credentials confidential and contact support promptly if they believe an account or device has been compromised.

Some service providers may process information on behalf of the website and may be located in another jurisdiction. When information is handled through providers or systems outside Australia, appropriate steps may be taken to support secure and lawful processing. The specific location and arrangements may depend on the services used and the technical systems supporting them.

Retention, your choices and data requests

How long information is kept

Personal information is generally kept only for as long as it is reasonably needed for the purposes described in this policy, to provide services, resolve enquiries, protect the website, manage disputes or meet legal and operational requirements. When information is no longer needed, it may be securely deleted, destroyed or de-identified where appropriate.

Closing an account does not always mean that every record can be removed immediately. Some account, transaction, verification, security or communication records must be kept for a period required by law, including after an account has been closed. Other records may be retained where needed to establish, exercise or defend legal claims, prevent fraud, resolve a complaint or maintain the security and integrity of the service.

Your privacy choices

Depending on the circumstances and the law that applies, you may have rights and choices concerning your personal information. These may include asking for access to the information held about you, requesting correction of information that is inaccurate or incomplete, asking for deletion of your data, and withdrawing consent to marketing communications. You may also be able to object to or ask for limits on certain uses, subject to lawful exceptions and the practical requirements of providing the service.

To request access to your personal information, contact support@malina-casino.wtf and explain what information you would like to review.
To request correction, contact support@malina-casino.wtf with the relevant account details and describe what needs to be updated.
To request deletion of your data, contact support@malina-casino.wtf. Deletion may be limited where records must be retained by law or are needed for security, dispute handling or other legitimate purposes.
To withdraw consent to marketing, contact support@malina-casino.wtf or use the unsubscribe option in a marketing message where one is provided. Withdrawing marketing consent does not necessarily stop essential service, account, security or transaction communications.

For security, a request may need to be verified before it is completed. This helps prevent someone else from obtaining, changing or deleting information without authorisation. Requests should contain enough detail for the relevant account or information to be identified, but you should not send unnecessary sensitive documents or payment details. If a request cannot be fully completed, an explanation may be provided where appropriate.

Contact about privacy

For questions about this Privacy Policy, access or correction requests, deletion requests, or withdrawal of marketing consent, contact support@malina-casino.wtf. The support team can explain the next steps and may ask for information needed to verify your identity and protect your account. You may also contact support about a privacy concern if you believe information has been handled incorrectly or if you need help understanding a privacy option.

Malina Casino aims to deal with privacy enquiries fairly and within a reasonable timeframe. The response may depend on the nature of the request, the information available, any identity checks required and whether retention or other legal exceptions apply. This policy is written in general terms and does not remove any rights that may be available to you under applicable privacy or other laws.